Crosscheck

Your medical. Crosschecked.

Contact

Send us a message

A person reads your message and replies to the address you give.

Write to support

For help with your account, a sign-in that isn't working, or anything else about Crosscheck.

Where we'll reply. If you have a Crosscheck account, use the address on it, so support can check it's you.

What's happening, and what you've already tried. Please leave out medical details: support never needs them.

Nobody from Crosscheck will ever ask for your password or for a code we texted you. We keep support messages for 24 months, as the Privacy Policy says.

A security problem

Email security@crosscheckmed.com directly. A person reads it and writes back.

A privacy or data request

Email privacy@crosscheckmed.com from the address on your account.

Rather use your own email?

Write to support@crosscheckmed.com. It reaches the same people.

Who makes Crosscheck

GJU Software LLC, 7901 4th St N #36361, St. Petersburg, FL 33702

What support can do: send a password-reset email, start a recovery if you can't get your text, turn off your reminder texts if you ask them to, and mark your account so your records are secured again at your next sign-in. Your records are encrypted and are not available to Crosscheck staff through normal support or administrative tools.